Name: Marine Hotel
Address: Sutton, Dublin, D13 P3Y8, Ireland
Telephone: +353 1 8390000

FAQ's

	Making a booking
What is the best way to make a reservation? Our best rates & special offers are guaranteed on our own website www.marinehotel.ie or alternatively, contact our reservations team directly on +353 1 8390000 or email info@marinehotel.ie What is the hotels credit card policy? When making a booking, all guests are required to give credit card details to secure bookings. This card will be preauthorized 24 hours in advance of arrival. Debit cards used for guarantee purposes will be charged the first night cost at booking stage. What payment methods are accepted? The Marine Hotel accepts all major credit cards. Visa, Mastercard & American Express. How do I make a group or multi-room booking? You can book up to 9 rooms on our website www.marinehotel.ie or alternatively contact our reservations team directly on +353 1 8390000 or email info@marinehotel.ie for further details. What should I do if I have not received a booking confirmation? Please contact our reservations team directly on on +353 1 8390000 or email info@marinehotel.ie and it can be resent to you. Please also check your spam or junk folder. How can I make a special request? For special requests, please contact our reservations team directly on on +353 1 8390000 or email info@marinehotel.ie Do the room prices include VAT? Yes, all room prices displayed on our website are inclusive of all taxes and fees. VAT is at the rate of 9% Is my booking guaranteed if I have not provided a credit card? No, all reservations require credit card details to guarantee bookings. Provisional bookings will be held for an agreed period and then released if not secured with credit card details. How do I make a cancellations or amendment to my booking? If you would like to cancel or amend an existing booking, please contact our reservations team for further assistance on on +353 1 8390000 or email info@marinehotel.ie For third party bookings, please contact the third party directly. What is the cancellation policy at the Marine Hotel? For Individual bookings, our cancellation policy is 24 hours prior to arrival. Reservations which are cancelled less than 24 hours prior to the arrival date, will be subject to a non-arrival charge of one night’s accommodation. Non confirmed reservations will be cancelled. For group bookings, please refer to contracts issued. What does the no show policy entail? No-show reservations will be charged one full night’s rate.
	Location
What are the coordinates & Eircode of the Marine Hotel? 53.3887°N, 6.1104°W Eircode: D13 P3Y8 How far is the Marine Hotel from Dublin International Airport? The Marine Hotel is located 13Km from Dublin International Airport. A taxi from Dublin International Airport to the Marine Hotel will cost from €25.00. Alternatively, the local bus service runs from Dublin International Airport to Sutton Village. How far is the Marine Hotel from Dublin City Centre? The Marine Hotel is located 12.2Km from Dublin City Centre & just a 20-minute train journey. The local train or DART is located a 5-minute walk (210 metres) from the Marine Hotel. Does the Marine Hotel offer a taxi service? Yes, the Marine Hotel works with a number of local taxi companies. Our Reception team will be delighted to make bookings for you. Does the Marine Hotel provide car parking? Yes, the Marine Hotel offers complimentary car parking for all guests.
	Check in
What time is check in? Check-in is from 3.00pm Does the Marine Hotel accommodate early check in? Unfortunately, we cannot guarantee an early check-in as it depends on the occupancy levels from the evening before. If a room is available upon your arrival, we will be sure to check you in or alternatively we can store your luggage until your room becomes available. If you expect to arrive earlier than 3.00pm to the Marine Hotel, we kindly ask that you inform our reservations team prior to arrival on +353 1 8390000 or emailinfo@marinehotel.ie so we can note on your booking and do our best to accommodate your request. What time is check out? Check-out is by 12:00 noon. Does the Marine Hotel accommodate late check out? Yes, we can accommodate late check out for our guests. Late check out is subject to availability. Please advise us on check in if you would like to avail of this service. Please note additional charges will apply. Can I leave my luggage at the hotel? Yes, we provide luggage storage facilities before and after check-in & check-out. Please liaise with the reception team for more information.
	Rooms & Amenities
What room types are in the Marine Hotel? The Marine Hotel has 48 bedrooms. Depending on your requirements, you can choose between three different room types, Standard Rooms, Superior Rooms & Superior Rooms with a Sea View Does the Marine Hotel have interconnecting rooms? Unfortunately, the Marine hotel does not have interconnecting rooms Are there wheelchair accessible rooms? Yes, we have a wheelchair accessible room with a roll in shower. Please ask us at the time of booking for more details. Does the Marine Hotel provide room service? Yes, we offer 24-hour room service. Can I get amenities or gifts in the room & what do you offer? Yes, we offer a variety of amenities that can be placed in rooms prior to guest arrival. Homemade chocolate plate - €10.00 Seasonal fruit bowl - €15.00 Celebration Cake – from €35.00 Champagne, prosecco, wine – Prices available on request Bouquet of flowers – from €40.00 Please contact the reservations team on +353 1 8390000 or emailinfo@marinehotel.ie Is it possible to upgrade my room? Yes, it is possible to upgrade your room. A rate supplement will apply. To upgrade your room, please contact the reservations team on +353 1 8390000 or emailinfo@marinehotel.ie
	Family Stays
Are children welcome at the Marine Hotel? Yes, children are more than welcome at the Marine Hotel Do you have family rooms? Yes, we have large family rooms that can accommodate up to 4 guests Do you provide cots/cribs in rooms? Yes, we can provide cots/cribs for children up to two years of age. They must be pre-booked with our reservations team via +353 1 8390000 or info@marinehotel.ie before your arrival to the hotel Does the Marine Hotel have interconnecting rooms? Unfortunately, the Marine hotel does not have interconnecting rooms Is there a baby-sitting service available? We recommend the ‘Belgrave Agency’. For any childminding enquiries, please visit their website www.nanny.ie or call +353 (0)1 280 9341. As the agency will require additional personal information, we recommend guests to contact the Belgrave agency directly. Do you offer a children’s menu? Yes, we offer a dedicated children’s menu for our younger guests which is served in both the Schooner Lounge & Cucinos Restaurant What time are children allowed in the pool? Children are welcome to use the swimming pool from: 6.30am-7.00pm Monday to Friday 8.00am-7.00pm Saturday 9.00am-7.00pm Sunday and Public Holidays Guests under the age of 18 must be accompanied by an adult or guardian. Please note that due to health and safety reasons, children under the age of 18 are not permitted to use the steam room or sauna
	Dining
Does the Marine Hotel have its own bar & restaurant on site? Yes, we offer dining options daily in our Schooner Lounge What are the opening hours of the Schooner Lounge? The Schooner Lounge opening times are: 10.30am-11.30pm Monday to Friday 10.30am-12.30am Saturday 12.30pm - 11.00pm Sunday Food is served each day from 12:30-9.00pm. Are children allowed in the bar? Yes, children are more than welcome in the Schooner Lounge until 9.00pm. Is a reservation for dinner required? Our Schooner Lounge is operated on a first come first served basis, so no reservation is required. Do you cater for vegetarians, vegans & gluten free? Yes, we do. Please inform your waiter if you have any allergies, vegetarian or dietary requirements. What time is breakfast served? Breakfast is served in the Schooner Lounge: 7.00am-10.00am Monday to Friday 7.30am until 10.30am Saturday, Sunday, and Public Holidays Can I charge bar & restaurant bills to my room? If you would like to set up billing to your bedroom, please speak to our reception team on check-in Can I book a private dining space for a special occasion? Yes, many of our event spaces are available for private hire. If you require more information & would like to discuss your event options, please speak with our events team on +353 1 8390000 or emailsales@marinehotel.ie Do you cater to larger groups? Yes, we can cater for larger groups. If you are planning on dining with a group larger than 15 people, please speak with our events team on +353 1 8390000 or emailsales@marinehotel.ie
	Pool & Gym
Does the Marine Hotel have a pool & gym? Yes, all our guests have complimentary access to the 12m swimming pool, steam room & sauna What are the opening times of the pool? 7.00am-10.00pm Monday to Sunday The pool is unsupervised Guests under the age of 18 must be accompanied by an adult or guardian. Please note that due to health and safety reasons, children under the age of 18 are not permitted to use the steam room or sauna Is it possible to purchase swimwear? Yes, swim hats are available for purchase from the main hotel reception Are towels available at the swimming pool? Yes, towels are available from the main hotel reception
	Meeting & Events
Are there any meeting & conference facilities at the Marine Hotel? Yes, we have 6 meeting rooms available offering a diverse range of meeting,conference, and event spaces to suit your needs. How many people can the meeting rooms accommodate? The capacities of our meeting facilities range up to 150 delegates. What equipment is included in the meeting rooms? All our meeting rooms are kitted out to the highest specifications. Our in-room meeting facilities include ClickShare, LCD drop-down screens, flip charts and projectors. Meeting room hire also include pads, pencils, mints, and complimentary Wi-Fi. Additionally, the majority of our meeting rooms boast natural daylight. Are there food & beverage options available? Yes, we provide a wide variety of menus to meet your specific requirements, whether it be a business breakfast, a working lunch, buffet, canapés, or a sit-down dinner. Please speak with our events team for further details on +353 1 8390000 or emailsales@marinehotel.ie How can I book a meeting, conference, or event space? Should you wish to book a meeting, conference or event at the Marine Hotel, please contact our events team on +353 1 8390000 or emailsales@marinehotel.ie. Alternatively, you can also fill out our enquiry form Does the Marine Hotel offer corporate rates? For corporate rate enquiries, please call our sales team on +353 1 8390000 or emailsales@marinehotel.ie. Do you host weddings at the Marine Hotel? Yes, we offer a variety of wedding packages. Speak with our dedicated wedding coordinator on +353 1 8390000, emailsales@marinehotel.ie to arrange an appointment to plan your special day.
	General Hotel information
Are pets permitted at the Marine Hotel? No, unfortunately, we do not allow pets. However, guide dogs are permitted at the Marine Hotel. Is Wi-Fi available at the Marine Hotel? Yes, we provide complimentary Wi-Fi in throughout the hotel. Is the hotel reception desk open 24 hours a day? Yes, our reception desk is staffed 24 hours a day What is the Marine Hotel’s smoking policy? The Marine Hotel operates a strict non-smoking policy. Therefore, all bedrooms are completely non-smoking and fitted with smoke alarms. Please note that a failure to adhere to our non-smoking policy will result in an additional cleaning charge. Does the Marine Hotel have elevators/lifts? Yes, we have several elevators/lifts located throughout the hotel for ease of access to all areas. Do you sell gift vouchers? Yes, we sell gift vouchers which can be redeemed on all of our hotel facilities. To purchase a voucher please contact us on +353 1 8390000, or email reception@marinehotel.ie Can I rent a car at the hotel or nearby? Yes, there are many car rental options in North County Dublin including Hertz, Enterprise and Avis. What can I do if I forget something at the hotel? We understand that personal items can sometimes be left behind. If you have left something behind after check-out, please call +353 1 8390000, or email reception@marinehotel.ie and our team will assist you. How do I get to the Marine Hotel? The Marine Hotel is very easily accessible from Dublin City Centre, Dublin International Airport, and major national motorways. For more information please click here Are there fridges in the bedrooms? We do have fridges on a request only basis. Please contact our reservations team on +353 1 8390000 orinfo@marinehotel.ieto request.