What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Hotel’s website, social media sites etc. may be used to:
- Enter your email in our promotions
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site.
You can opt-out of any of these promotions by emailing the hotel directly. We do not sell or rent any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.
Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your [registration/transaction/quote] by clicking [submit/next]. Such contact details and data may be used [state purpose(s) e.g. to contact you to enquire why you did not complete your [registration/transaction/quote].
Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase. (Please note that we have the ability to retain your contact details should you input them on our website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction/quote by clicking submit. Such contact details may be used to contact you to assist with your registration/transaction).
Information you enter into our booking forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your enquiry/attempted transaction, even if you don’t confirm the transaction. This may be used to send operational emails to enquire as to why the transaction was not completed. We will not use this data for any other purpose, we won’t store it for longer than necessary and we certainly won’t share it with any other company. Our aim is simply to provide you with the highest level of service that we can.
If you decide to make an online reservation at the website, you will be linked to a reservation interface and a third party booking engine (Booking Engine) provided by our booking management system vendor. While it appears to be part of our site, the booking engine is in fact provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully. All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.
If you decide to make an online career enquiry, you will be linked to a interface and a third party website (HR website) provided by our HR management software vendor. While it appears to be part of our site, the HR website is in fact provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the HR website Vendor carefully. All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.
Protecting your information
We would like our website visitors to feel confident about using the website to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our website is hosted in a secure environment. The website servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email signup, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Children’s Privacy & Parental Consent
Links Provided To Other Sites
Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Policy Modifications & Contacting Hotel
Issued 28th October 2014